Triggers

🔔 What Are Triggers in GTWY AI?

Triggers are event-based entry points that start a workflow in GTWY AI.

In simple terms:

A Trigger listens for something to happen — like a webhook call or a Shopify event — and when that happens, it activates your AI logic (called a Bridge).

For example:

• An order is placed on Shopify → trigger fires → LLM summarizes the order.

• A form is submitted → trigger fires → GTWY sends a response email using AI.

• A webhook sends customer feedback → trigger fires → sentiment analysis happens using Claude or GPT.

❓ Why Do We Need Triggers?

Without triggers, your AI logic would just sit idle, waiting for manual inputs.

Triggers allow your AI logic to:

• Respond automatically and instantly to real-world events.

• Enable real-time AI automation.

• Create seamless integration with third-party tools (Shopify, Airtable, Slack, etc.).

🧠 Analogy:

Think of a trigger like a doorbell:

• Someone presses it (event occurs),

• You hear the sound (workflow starts),

• You respond (the LLM runs your prompt).

🔁 How to Integrate Triggers in GTWY AI?

✅ Step-by-step Guide:

1. Create or Open a Bridge

• Go to your GTWY dashboard.

• Click on “Bridges” → Create a new one (name it anything like "Order Summary").

2. Select Trigger Type

• Choose “Triggers” as the mode (not API, Chatbot, or Batch API).

• This means your prompt will be fired by some external event.

3. Click “+ Connect Trigger”

• A side panel opens showing many integrations like:

  • Webhook

  • Shopify

  • Slack

  • Razorpay

  • Airtable

• Select the one relevant to your use case.

4. Configure the Trigger

• Example for Webhook:

  • GTWY gives you a unique URL.

  • You can send a POST request to that URL with JSON data.

• Example for Shopify:

  • Choose an event like order_created.

  • Authenticate your store.

  • GTWY listens to that event.

5. Write Your Prompt

• Define what AI should do when the trigger fires:

  Generate a short summary of this customer order using natural language.
  

6. (Optional) Add Pre Functions

• Clean or manipulate incoming data before it reaches your prompt.

7. Deploy & Test

• Activate the bridge.

• Send a test event or webhook.

• Check if GTWY’s prompt is executed and returns output.

🧪 Example: Webhook Trigger Use Case

Imagine you want to summarize support tickets using GPT-4.

Here’s how it works:

1. Connect a Webhook Trigger.

2. GTWY gives you a URL:
   https://trigger.gtwy.ai/webhook/abc123

3. Your external app sends:

   {
     "ticket": "The app keeps crashing when I open it."
   }
   

4. Prompt:

   "Summarize this ticket in less than 20 words. Suggest a possible cause."

5. GTWY executes it and gives:

   "User reports app crashing on startup — possible bug in initialization sequence."

✅ Summary

Want me to give a real working example with curl or Shopify integration step-by-step?